At Eyeclix Eyewear, we value our customers and respect your privacy. Information about you is collected through our websites so that we can improve your shopping experience and communicate with you about our products and promotions. We do not share this information with unrelated parties, but we may, under certain circumstances, share it with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
We may collect personal information from you, including such things as your name, email address, postal address, phone number, credit card number, gender, etc., when you visit one of our websites, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other brands.
How Eyeclix may use your information
We may use your personal information:
- To process and fulfill your order, including sending you emails to confirm your order status and shipment
- To communicate with you and to send you information about our products or promotions by email, postal mail, phone, or other ways, unless you have directed us not to contact you with promotional communications
- To administer and fulfill our contests and other promotions
- To help us learn more about your shopping preferences
- To help us deal with problems related to our website and products
- To enhance your shopping experience
- To analyze trends and statistics
- To protect the security or integrity of our websites and our business
- To contact you if necessary
You always have the choice not to receive marketing information or calls. Unsubscribe details are given in the bottom of every Email message and are available here.
Our websites use “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.
For example, cookies are used to remember the items in your shopping cart, store your preferences, recognize you when you return to our website and track your orders. Cookies may also be used to collect transaction information needed by any program to which you may have authorized us to provide your personal information.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. Because of the way websites need this information to process orders, if you do not accept cookies, you will not be able to access your account information or make purchases on our websites.
Your privacy matters
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
800 – 1489 Marine Drive
West Vancouver, BC Canada V7T 1B8
Phone toll free: 1–855-Eyeclix (1.855.393.2549)